Tag: Mail Order Manager
-
Origin Story – 19
We got an early lesson in the traps of units of measure. Units of measure are the dimensional characteristics of an item – length, width, height, weight, Pallet/Case/Inner Pack/Each, conversion qty (how many Eaches per unit), etc. I don’t remember how M.O.M. handled Units of Measure – I know that we didn’t handle them all that well. As…
-
Origin Story – 11
We quickly learned that Sharpied order numbers paired with manual keystrokes was not a secure approach. What to do? Well, M.O.M.’s default packing slip format was a perforated sheet – the top half was a packing slip and the bottom half had two labels you could print on and peel – allowing for billing and shipping address…
-
Origin Story – 8
Whatever the order composition, we found a way to make what was needed and pack the orders. I’m pretty sure we made a summary Crystal Report that had a master pick for a given set of orders, then we packed the individual orders from that master pick. Sort of a replen from storage to a single forward…
-
Origin Story – 7
Ok – back to systems. M.O.M. was necessary but not sufficient. We also needed HarveySoft – a multi-carrier shipping software. After M.O.M. hooked up with Harvey[Soft], we were in a position to keep track of inventory, process orders, and print shipping labels – a generative software relationship. With Harvey we could ship via USPS, UPS and FedEx through the…
-
Origin Story – 2
We were using Mail Order Manager (M.O.M.) as our OMS and WMS. M.O.M. was something like $100 off the shelf at CompUSA, as I recall. “Mail Order” Manager because at this point, direct to consumer fulfillment was primarily mail-order catalog fulfillment. Despair’s e-commerce platform was Yahoo Store, and it was cutting edge. Yahoo Store had…